Are you a tenant?

Not only do we take care of the landlords property but we also take care of our tenants to ensure smooth transition in and out of properties and while you are renting. 

We keep it easy for you and here is some information which may be helpful if you are first time renters or have been renting for a while.

Applying for the property

Once you have found the house that you can call home, then you just need to fill in the application form, which can be downloaded from our website.  Next step, we will check your references and will only do credit check at the final stage.  A decision is made upon consent from the landlord and we will let you know straight away.  To speed up the process, you can submit written references, payslips with your application form.

If you are successful in securing the property, we would ask you to come to our office to sign the tenancy agreement and pay the necessary move in costs.

What will it cost me to move in?

If you were looking to rent a property for $500 per week, your move in costs would look like this:

• 1 week in rent in advance = $500
• Letting fee (1 weeks rent + GST) = No longer charged to the tenant.
• Bond (equivalent to 3 weeks rent) = $1500
• Total cost = $2000

Please note that some properties require 4 weeks bond and you will be told when you apply for that particular property.

What you should know as a tenant before signing

The house that you will be renting will have house insurance but do you know you need contents insurance to cover all your belongings.  Tenancies can be fixed term or periodic depending on landlords choice and if you break your fixed term lease you will have to pay rent until a new tenant is found, or until the lease runs out whichever is first.  Your bond is required to cover any damages that may happen while you are renting the premise, it is not to be used for rent that has been left unpaid. It is against the tenancy law to withhold rent with the intention for this to be deducted from the bond.

Moving in?

We hope you are getting settled in your new home.  There are a few more things that you should have been briefed about such as setting up automatic payments to come out weekly to a nominated bank account.  You will also need to take care of utility bills connected in your name.  At the start of the tenancy, you will be given an initial inspection report, showing the state of the property when you moved in.  This will be kept on our file after you are happy with it and have signed it to be used during your final inspection. 

Moving on

Your tenancy agreement will outline what type of tenancy you have signed up for.  If you are on a periodic tenancy, you will be required to give 21 days’ notice in writing, should you wish to end your tenancy.  If you are on a fixed term tenancy, there will be an end day already set.  We will contact you 21 days before this date to check whether you will be moving out then, or would like to stay longer in the property.  If you decide to leave early, you may be required to pay the rent until the period ends or until a new tenant is found whichever occurs first. 

Bond inspections

When you have moved out and all your belongings are gone and the house and grounds has been thoroughly cleaned, the final inspection is done.  This will be done with the initial inspection report that was given to you at the start of the tenancy and any damage reported that is not a result of general ‘wear and tear’ money will be deducted.  Before we send the bond refund form to Department of housing, all your rent and water rates will need to have been paid in full.  The money will then be deposited into your bank account.